Express Flooring Reviews

Express just installed flooring in our living room. We wanted something that looked like wood flooring but wasn't actually wood. Bob Clardy was the sales rep and he was very knowledgeable about the products and suggested a fiberglass material for our living room. They were very timely and the men who installed the floor were very professional and kind. There was some communication issues with regards to prepping the floor and the extra cost. Bob Clardy immediately called me and resolved the issue quickly making sure the customer(me) was happy. The install only took 4 hours and they did a great job cleaning up as well. Thank you Express Flooring. I will definitely refer your company and will use you again.

Cindy called in this evening absolutely raving about how beautiful her flooring is and how wonderful her experience was with our company after recently being installed. She went on to also give thanks to S. Clark, who was attentive and courteous and went above and beyond! Her original request upon calling was just to ask where she could leave her reviews about what an awesome company we are the how happy she is to have chosen us. These moments are encouraging and Im grateful to work with so many astounding people! Phenomenal job EXPRESS family!!!!!!

I wish to get this message to a supervisor or manager. I want to share that Alfredo P. completed my tile work this morning, and I have to say that he took the most care that I have ever seen. His craftsmanship is incredible. I was stunned by the intricate cuts that he made, and took great measure to keep the home as dust free as possible. As well he made sure to lay the floor in a way that made it so I could still come and go as needed during these several days of being displaced. I have not had the chance to really look everything over yet because I had to start my work day, but I need to let his supervisor know of his skill and care. If there is any sort of bonus or promotion, I would recommend him for this.

I just want to compliment your installers. They were GREAT: polite, efficient, and clearly masters of their craft. Everyone loves our new kitchen floor and is amazed at the perfect installation, so credit goes to the two gentlemen who installed it. Note that we have an oddly shaped kitchen with a large center island, yet the installers did it as a single sheet. The installers had to point out where the seam was because even on my hands and knees, I can't see the seam. I'm afraid I don't recall the gentlemen's names, but hopefully you can identify them by our address and your paperwork. They deserve a firm handshake and a pat on the back because they did us and your company proud. We paid a premium price, but are perfectly happy because we got top quality materials and two master craftsmen to install it. Thank you!

Rick and I were quite pleased when we met Express Flooring's salesman, Richard Horne, this afternoon. We have 30+ yrs experience w/ the Greater Chicago Home Builders of IL. Mr. Horne (Rich) was honest, genuine, and knowledgeable. Having sold & built homes ourselves, we appreciated being treated with respect, and without the usual glib pitch, or any condescending manner. He takes pride in your product and reputation. We shopped the competition & knew where the numbers should fall. He gave us every single thing we were looking for and sharpened his pencil as well. We know we got the best deal out there; best price! with top of the line quality - no glue, lowest off gassing on the market. We have pets, allergies, and lung issues and were looking for low maintenance as well. We have every reason to believe that delivering what we were promised is Express Flooring's mission. Thank you for hiring this kind of employee. A breath of fresh air, to be sure!