Express Flooring is specialized in all types of flooring like tile flooring, laminate flooring, carpet Flooring, hardwood flooring, vinyl flooring in phoenix, Chandler, Tempe, Tucson, Scottsdale, Mesa, Gilbert and all the places of Arizona. Express Flooring is one of the fastest growing companies of the nation.
I wish to get this message to a supervisor or manager. I want to share that Alfredo P. completed my tile work this morning, and I have to say that he took the most care that I have ever seen. His craftsmanship is incredible. I was stunned by the intricate cuts that he made, and took great measure to keep the home as dust free as possible. As well he made sure to lay the floor in a way that made it so I could still come and go as needed during these several days of being displaced. I have not had the chance to really look everything over yet because I had to start my work day, but I need to let his supervisor know of his skill and care. If there is any sort of bonus or promotion, I would recommend him for this.Danielle T., Dec 23, 2015
I just want to compliment your installers. They were GREAT: polite, efficient, and clearly masters of their craft. Everyone loves our new kitchen floor and is amazed at the perfect installation, so credit goes to the two gentlemen who installed it. Note that we have an oddly shaped kitchen with a large center island, yet the installers did it as a single sheet. The installers had to point out where the seam was because even on my hands and knees, I can't see the seam. I'm afraid I don't recall the gentlemen's names, but hopefully you can identify them by our address and your paperwork. They deserve a firm handshake and a pat on the back because they did us and your company proud. We paid a premium price, but are perfectly happy because we got top quality materials and two master craftsmen to install it. Thank you!Mark F, Sep 16, 2015
Rick and I were quite pleased when we met Express Flooring's salesman, Richard Horne, this afternoon. We have 30+ yrs experience w/ the Greater Chicago Home Builders of IL. Mr. Horne (Rich) was honest, genuine, and knowledgeable. Having sold & built homes ourselves, we appreciated being treated with respect, and without the usual glib pitch, or any condescending manner. He takes pride in your product and reputation. We shopped the competition & knew where the numbers should fall. He gave us every single thing we were looking for and sharpened his pencil as well. We know we got the best deal out there; best price! with top of the line quality - no glue, lowest off gassing on the market. We have pets, allergies, and lung issues and were looking for low maintenance as well. We have every reason to believe that delivering what we were promised is Express Flooring's mission. Thank you for hiring this kind of employee. A breath of fresh air, to be sure!Mrs. Engle, Aug 04, 2015
I just had my flooring installed. It took quite awhile due to a few miss-communications and my work schedule. I want to say thank you to Bobby, the salesman, Henry, Victor in Customer Service, but most of all my installation crew. They worked 8 straight hrs at my house, moved my furniture and even asked "what else could they do." I have NEVER had service like this before. They rocked and I hope they get the recognition they deserve because it is all about the personal contact.Renae C., Nov 24, 2014
I wanted to pass along my conversation with the owner and Lisa when I did my Post Installation Quality Inspection. They were both very pleased and impressed with the level of service and attention they received throughout the entire process. And with the speed and quality of the installation. This was a residential customer of Express Flooring. They were given 2 other recommendations for flooring companies. Both dropped the ball with follow up and prompt service. They called us because of their satisfaction with the quality of service and price they received from our residential partners. They were blown away when our entire Express Flooring team showed up and walked the job, including our installers. They appreciated the constant communication and site visits during and after the installation.
They have already referred us to other contractors because of the great job we did. Cheers to everyone for their part in this successful installation. This is a great example of how our commitment to provide the best customer service will separate us from our competition and continue to grow our business.
Scott Halloran - Field SuperintendentScott Halloran, Nov 24, 2014